Change your details or cancel your subscription
Do you have an ACSI Club ID subscription and are you moving house, do you have a new identity document or do you wish to cancel your subscription? Please find out what to do below.
- Has your name or address changed? You can amend these details easily via your My ACSI account in the ACSI Webshop.
- Do you have a new passport or identity card? In order to protect your privacy, please inform us by phone +441262377385. Our callcenter agent will then amend your details.
- Is your passport or identity card about to expire? You will receive an e-mail from us well before the expiration date asking you to change your details.
Would you like to cancel your ACSI Club ID subscription? This is possible at any time, but no later than 2 months before the expiry date of your current ACSI Club ID card. This date is mentioned on the card. You can cancel your membership via the FAQ form. Or you can send your written notice of termination to:
ACSI Publishing BV
Attn: Subscriptions
PO box 34
6670 AA Zetten
The Netherlands